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Service ‘WMSVC’ failed to reach status ‘Running’ on this server when trying to uninstall exchange 2013 CU1 Server

I have 2 exchange server both run exchange 2013 CU1 and  Windows server 2008 R2.
I’ve prepared the first server for removal by routing traffic to the second server and migrated all Mailboxes to the second server.
when tried to uninstall the first server it gs me the following error message.

Error:
The following error was generated when “$error.Clear();
if (Get-Service WMSVC* | ?{$_.Name -eq ‘WMSVC’})
{ Set-Service WMSVC -StartupType Automatic
Start-SetupService -ServiceName WMSVC
}
” was run: “Service ‘WMSVC’ failed to reach status ‘Running’ on this server.”.

error_new

and when trying to manually start the web management service you will receive the following message “Service Could Not Be started”

after some searching i found the following blog http://exctech2013.blogspot.com/2013/10/the-web-management-service-could-not-be.html
in which the author have a related error but he was upgrading to CU2 instead of uninstalling the server.

The problem was that the default “WMSVC” certificate was deleted (may be during the exchange installation).

to fix this:
1- Go to IIS Manager and select server certificate

2- Select “Create Self-Signed Certificate”

3- For server 2008 in the Friendly Name Field type: WMSVC
IIS3

For Server 2012 in the Friendly Name Field type: WMSVC and select the personal (certificate Store)

4- Now go to ” Management Service”

5- From SSL Certificate choose the newly create “WMSVC” Self-Signed Certificate
IIS6

6- Apply
IIS7

7- Now you can start the (Web Management service )
IIS8

Now You can continue the uninstall process without any problems.

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5 thoughts on “Service ‘WMSVC’ failed to reach status ‘Running’ on this server when trying to uninstall exchange 2013 CU1 Server

  1. Really Nice article. In my case I only have to associate proper Exchange Certificate through management Service and WMSVC started successfully.

    Thanks a lots for this article

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